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  1. Shipping Processing Time

All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that processing time may be extended during peak seasons or due to unforeseen circumstances.

 

  1. Shipping Rates and Estimates

The shipping costs will be calculated and displayed at checkout.

 

  1. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. You can track your order using the link provided in the email.

 

  1. Delayed or Lost Orders

If your order is delayed or lost, please contact our customer service team at contact@pitbull.store. We will work with the shipping carrier to resolve the issue.

Please allow extra time for delivery during peak seasons, adverse weather conditions, or other unforeseen circumstances.

 

  1. Shipping Address Accuracy

Please ensure that all shipping information is correct. If there are errors or if the package is returned due to an incorrect address, additional shipping charges may apply.

 

  1. Damaged or Incorrect Orders

In the event that your order arrives damaged or you receive the wrong items, please contact us immediately at contact@pitbull.store with your order number and details of the issue. We will arrange for a replacement or refund as appropriate.

 

  1. Shipping Policy Updates

We reserve the right to update or change our shipping policy at any time. Any changes will be reflected on this page, so please review our policy regularly.

 

  1. Contact Information

For questions or concerns about our shipping policy, please contact us at contact@pitbull.store.